Contact Us

Got a question about a review, spotted something out of date, or want to flag a casino we haven't covered yet? This page explains what Non Gamstop Casinos does, why we cover non Gamstop casinos the way we do, and the best way to reach us if you need something we haven't already answered elsewhere on the site.

What we can help with

Non Gamstop Casinos is an independent research and comparison site. We don't operate any casino, take any bets, or process any payments ourselves — so we can't help with account issues, deposits, withdrawals or bonus disputes on a specific operator's site. What we can help with:

• Corrections or updates to a review — offer terms, ratings or details that may have changed since we last checked
• Questions about how we rank and rate the sites listed on our top-rated non Gamstop casinos page
• Suggestions for casinos not currently featured that you think readers should know about
• General queries about our editorial approach, commercial relationships, or the content on our About Us page
• Feedback on our Responsible Gambling resources or our Terms and Conditions

If your query is about a specific casino account

For anything relating to an active account — deposits, withdrawals, bonus terms, self-exclusion requests or identity verification — the operator itself is always the right first point of contact, since they hold your account details and can act on them directly. Most of the brands we cover, including Betmica, Kikibet and Betninja, list their own support channels on their respective sites, and that's where these matters need to be resolved. We can offer general guidance and context, but we're not able to intervene in individual account issues.

Before you write in

A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:

1. Curious what GAMSTOP is and how non Gamstop casinos sit alongside it legally? We cover that in depth on our main casino guide
2. Want to understand how we score and rank operators, including payment methods, bonus terms and game selection? Same page covers our full method
3. Looking for support around gambling habits or how to self-exclude from sites outside the Gamstop scheme? Visit our Responsible Gambling page
4. Need the small print on how we operate this site, including our commercial relationships? That's on our Terms and Conditions page

A note on how we work

Some of the links on Non Gamstop Casinos are affiliate links, and we may earn a commission if you sign up with a casino through them. This arrangement never decides where a brand sits in our rankings — those are based on our own research into things like licensing information, bonus terms, game ranges and payment options, and commission plays no part in it. If you ever think a review reads more like an advert than an assessment, that's exactly the kind of feedback we want to hear.

What to include in your message

If you're getting in touch about a review or a correction, it helps to include:

• The name of the casino or page you're referring to
• What you believe is out of date, incorrect, or missing
• Any source or evidence you can point us to, so we can verify it against our own records

For general feedback or suggestions, a short summary of what you'd like to see covered is all we need — whether that's a new operator, a payment method we haven't discussed, or a topic like bonus wagering requirements you'd like explained in more detail.

Reminder for readers under 18

Non Gamstop Casinos is intended for adults aged 18 and over. If you're contacting us on behalf of someone younger, or with a concern about underage access to gambling content, please say so clearly in your message so we can treat it appropriately.

We read every message that comes in, even if we can't always reply individually. If your question relates to how we assess and list casinos not on Gamstop, checking our full reviewed list first is often the quickest way to get an answer.